Access and Onboarding Manager

December 6

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Online Marketing Gurus

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online marketing • seo • sem • digital marketing • facebook marketing

51 - 200 employees

Description

• At OMG, we are proud to be Australia’s largest independent digital marketing agency, helping over 1,000 businesses thrive since our establishment in 2012. • With a team of 200+ certified Growth Gurus, we specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presences. • We’re seeking a skilled and communicative Access and Onboarding Specialist to join our team. • You’ll work closely with clients, as well as our Account Management Team. • You'll act as the primary point of contact, onboarding new clients, ensuring client satisfaction, identifying growth opportunities, and delivering tailored solutions to meet client needs.

Requirements

• Bachelor’s Degree related to Computer Science, Marketing, Communications, or Business • Experience working within an agency environment • Customer Service / Account Management experience • Junior developer • Google Suite experience • High-level written and verbal communication skills • Ability to work independently and proactively • High level of attention to detail • Ability to follow process and procedure while actively looking to improve both • Excellent client management skills

Benefits

• We believe that happy employees create a thriving culture. Our focus on employee development and well-being is paramount. • Join us in shaping the future of marketing excellence. Elevate your career and make a real impact within our award-winning agency. • OMG is an equal opportunity employer committed to diversity and inclusion. • At OMG, we blend the benefits of being the largest independent agency in Australia with a close-knit, family-like atmosphere. • Positive Atmosphere: We believe that a smile goes a long way. Our vibrant office is filled with energy and positivity, making it a place where people love to come to work. Regular team events and social gatherings enhance our sense of community and camaraderie. • Supportive Environment: Our team is characterised by a spirit of collaboration; everyone is always willing to lend a hand or share insights. This supportive dynamic fosters creativity and innovation, allowing ideas to flourish. • Growth Mindset: While we’re proud of our accomplishments, we’re also committed to continuous learning. Our culture encourages personal and professional development, allowing team members to thrive and advance in their careers.