OpenPhone
OpenPhone is a versatile business phone system designed to unify and enhance team communications. Offering features like dedicated phone numbers, call summaries, messaging, and an API for custom workflows, OpenPhone helps teams collaborate efficiently. It caters to any business size by providing configurable phone services, integrations with popular tools like Zapier and Salesforce, and AI-powered functionalities that streamline operations. With a focus on improving customer relationships through automation and shared communications history, OpenPhone serves over 50,000 businesses with its intuitive app, supporting seamless communication across various devices.
Director of Engineering - Core Platforms
February 22
AWS
Azure
Cloud
Distributed Systems
Google Cloud Platform
Jest
Kubernetes
Microservices
Postgres
Terraform
TypeScript
VoIP
OpenPhone
OpenPhone is a versatile business phone system designed to unify and enhance team communications. Offering features like dedicated phone numbers, call summaries, messaging, and an API for custom workflows, OpenPhone helps teams collaborate efficiently. It caters to any business size by providing configurable phone services, integrations with popular tools like Zapier and Salesforce, and AI-powered functionalities that streamline operations. With a focus on improving customer relationships through automation and shared communications history, OpenPhone serves over 50,000 businesses with its intuitive app, supporting seamless communication across various devices.
📋 Description
• For millions of teams working in dozens of industries, day-to-day business gets done on the phone. • OpenPhone is changing that. • We’re a new type of business phone with a mission to help people communicate better and be more productive. • We take pride in providing an exceptional customer experience and a product people love. • OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. • As the Director of Engineering leading our Core Engineering Pillar, you’ll be in charge of enhancing developer experience, fortifying software security, infrastructure/operations, and quality engineering.
🎯 Requirements
• Experience leading managers across orgs with multiple teams, demonstrating successful team growth and organisational development • Strong hands-on background in software engineering, with deep understanding of software development principles, architectural patterns, and engineering best practices • Proven experience building and operating cloud-based distributed systems at scale (AWS, GCP, Azure, or others) • Experience working with modern cloud-native architectures and technologies (e.g., k8s, microservices, etc.) • Track record of leading and scaling platform engineering, DevOps, or SRE teams • Strong communication and leadership skills, with ability to influence cross-functionally • Experience working in high-growth startup environments • Experience managing distributed/remote engineering teams • Proactive mindset with strong initiative
🏖️ Benefits
• equity • extensive medical coverage • a monthly lifestyle stipend • flexible PTO policy
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