Purchasing Specialist

2 days ago

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Optiv

Security Program Strategy • Enterprise Risk and Compliance • Threat and Vulnerability Management • Security Architecture and Implementation • Security Education and Awareness

1001 - 5000

💰 Venture Round on 2017-01

Description

• Provide exceptional service through direct management of customer orders. • Process purchase orders for client manager accounts. • Manage internal customer inquiries ensuring resolution is always provided. • Maintain order progression through fulfillment. • Investigate customer issues, supplying resolutions for disputes or order errors. • Maintain the Return Authorization process in adherence to company policy. • Keep Purchasing Standard Operating Procedures updated. • Develop and maintain a knowledge base on product management.

Requirements

• Minimum 3 years order processing. • Customer focus – focus on exceeding customer expectations. • Ability to exercise good judgment with established departmental guidelines. • Ability to identify actions necessary to carry out instructions furnished in written, oral or diagram form. • Business Acumen. • Proven ability to manage competing priorities in a high-volume work environment. • Must be able to take ownership and drive the resolution of issues. • Sound understanding of customer service, order processing, credit processing, and billing principles. • Proven ability to reconcile and audit data effectively with previous involvement in audit and compliance reviews. • Sound computer skills with proficiency in Microsoft Office, NetSuite, and SalesForce.

Benefits

• Work/life balance • Professional training resources • Creative problem-solving opportunities • Volunteer Opportunities.

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