Field Service Functional Architect

November 7

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Origin

WebsiteLinkedInAll Job Openings

Oracle Utilities Customer Care & Billing • Oracle Utilities Meter Data Management • Oracle Utilities Customer to Meter • Project Management • Systems Integration

51 - 200 employees

🏢 Enterprise

🏛️ Government

Description

• Responsible for developing practical and creative solutions that solve business problems or requirements. • Must be able to facilitate workshops with multiple levels of client management and subject matter experts. • Create and communicate implementable and cost-effective designs to client personnel and executives. • Capable of providing leadership, guidance, and recommendations that help clients solve business needs. • Leverage knowledge of technology and business domain expertise to create solutions within the meter-to-cash landscape. • Analyze software requirements to define solution parameters and specifications that meet client needs. • Evaluate the business and technical impacts of proposed solutions. • Maintain client expectations by delivering solutions within agreed-upon budget and time constraints. • Communicate the financial impact and value of proposed solutions to clients. • Provide support and share knowledge with peers and junior staff as needed.

Requirements

• Ability to troubleshoot/triage activity routing and optimization issues. • Experience with end-point system configuration for integration with CIS, Asset Management, Line Locate, or other third-party systems via Middleware or point to point platforms. • Good understanding of application configuration specializing in service management, resource management, and scheduling/routing. • Business understanding of the value, benefits, and functional capabilities of Field Work solutions as part of overall Meter-to-Cash business processes. • Experience working with Meter-to-Cash business processes as well as projects involving integration of Field Service applications with other utility enterprise applications and customer-facing initiatives. • Ability to work independently in a client environment. • Understanding of design and development principles.