CISCO UC Implementation Engineer

January 31

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Orion Innovation

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Orion Innovation is a leading digital transformation firm that partners with clients to drive digital innovation. With over 30 years of experience, Orion offers services in cloud and infrastructure management, cybersecurity, data and analytics, and enterprise platform solutions. The company works across various sectors, including telecommunications, media, professional services, financial services, industrial products, medtech, healthcare, and education, helping clients improve operations and enhance customer experiences. Their mission is to inspire and accelerate digital transformation and innovation.

Data Analytics & Business Intelligence • Cloud Computing • Data Management and Data Mining • DevOps • ERP

5001 - 10000 employees

Founded 1992

🏢 Enterprise

☁️ SaaS

📡 Telecommunications

💰 Funding Round on 2015-01

📋 Description

• Serve as subject matter expert. • Act as primary implementation engineer for Client’s Unified Communications portfolio. • Work with customers, vendors, and internal teams to deploy designed solutions. • Lead technical sessions with customers to discover requirements and develop solutions. • Prepare project design and documentation. • Present solutions to clients. • Participate as a “hands-on” engineer on project deployments. • Mentor and develop mid-level and junior engineers. • Maintain and develop relationships with clients and vendor partners such as Cisco. • Evaluate and recommend new technologies. • Maintain technical certifications as required. • Support after-hours cutovers routinely and be able to accommodate evening schedules as required.

🎯 Requirements

• More than 7 years as a senior Cisco CCNP engineer with hands-on experience planning, designing, troubleshooting, and implementing / deploying complex and global Cisco UC product lines. • Experience must include Unified Communications Manager (preferably through 12.5), Communications Manager Express, Unity, Unity Express, Unity Connection, Cisco Emergency Responder, Cisco Voice Gateways, Unified Presence Server and Communicator, and Jabber. • Experience designing and implementing complex and multinational UC deployments. • Experience with vendor and manufacturer-provided remote access and provisioning tools to support remote and onsite deployments. • Expertise with communications protocols such as H323 / SIP / MGCP / SCCP and other audio codecs. • Strong verbal and written communication skills are required. • Even better if you have: • Ten or more years of experience with a technology vendor or systems integrator selling, designing, and implementing Cisco UC systems and solutions. • Expertise with related vendor technologies such as Sonus, AudioCodes, Oracle/Acme, other SBC technology, etc. • Expertise integrating Cisco solutions with other vendor products such as overhead paging systems, direct SIP Trunking to other IPPBX platforms, etc. • Advisory / Consulting experience is highly desirable. • Passed CCIE Written.