Lead ServiceNow Solution Architect

September 16

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OS-Cubed, Inc.

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.NET development • Microsoft Certified • technical support • dotNetNuke experts • SQL Server experts

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Description

• Design, implement and drive complex solutions that center on the ServiceNow platform, addressing various business processes, automation, and enterprise service management • Design and build API integrations in-to/out-of the ServiceNow platform in a secure and scalable fashion supporting multiple endpoint technologies • Lead the development team • Lead the development process • Author and maintain team and project documentation • Works closely with other domains including Applications, Infrastructure, Cloud, Network, Security, and the business • Work with third-party vendors • Ensure applications, processes, and procedures of the team comply with JLL standards • Plan and orchestrate upgrades annually • Provide technical leadership and participate in all issue resolution for the ServiceNow platform

Requirements

• 10 years of hands-on experience developing, configuring, and managing all aspects of the ServiceNow platform • Deep Experience with scripting in the ServiceNow platform • Outstanding business and technical communication skills • Expert level experience with ITSM, ITOM, HRSD, and custom app development. • Deep understanding of ITIL processes - incident, request, change, problem, configuration, asset, and knowledge • Strong experience in developing and managing APIs for the ServiceNow platform • ServiceNow Certifications are a significant plus.

Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays