Inside Sales Representative

September 17, 2024

Apply Now

Receive Emails with Similar Jobs

Outsource Access Careers

WebsiteLinkedInAll Job Openings

Outsource Access Careers is a fully managed outsourcing and virtual services firm that offers a range of administrative support services to businesses. They operate with management based in the US and virtual staff located in the Philippines, with their main office in Cagayan de Oro City. The company provides opportunities for remote work, allowing employees to work from home and perform tasks such as email management, appointment setting, and research, among others. Outsource Access emphasizes their core values of Gratitude, Relationship-driven approach, Everlong quest for improvement, Attention to detail, and Thoughtful communication (G. R. E. A. T). They offer a supportive work environment with numerous employee benefits, including competitive salaries, health insurance, and professional development opportunities. Outsource Access strives to empower their team members and enhance their skills while also contributing to a positive environmental impact by reducing the need for commuting and energy consumption in traditional offices.

201 - 500 employees

🤝 B2B

📋 Description

• Manage and qualify inbound leads. • Understand customer needs and recommend products. • Convert inquiries into sales opportunities. • Conduct outbound sales calls to prospective customers. • Develop and maintain relationships with customers. • Handle customer complaints and follow up for resolution. • Maintain understanding of products and services. • Collaborate with internal departments for customer experiences. • Maintain records of customer interactions in CRM. • Prepare reports on sales metrics and customer feedback. • Working hours - 9am to 5pm CST.

🎯 Requirements

• Proven experience in inside sales or a similar sales or customer service role (inbound and outbound experience preferred). • Excellent communication and interpersonal skills. • Ability to handle high-volume inbound and outbound calls while maintaining quality service. • Strong problem-solving skills and ability to manage customer concerns with empathy and professionalism. • Sales-driven mindset with the ability to meet or exceed targets. • Familiarity with CRM software and sales tracking tools. • Ability to work both independently and as part of a team. • High attention to detail and organizational skills. • Experience using Service Titan, Dialpad or any VOIP or dialer is a plus. • Excellent verbal communication skills are essential, with a preference for a Midwestern accent to enhance clarity and approachability in interactions.

🏖️ Benefits

• HMO • Group Life Insurance Benefit • Virtual Credit Card • Paid Leaves • Government Benefits • Other exciting benefits to be discussed