Owner.com
Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.
11 - 50 employees
Senior Customer Lifecycle Marketing Manager
April 2
Owner.com
Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.
11 - 50 employees
📋 Description
• Owner is the all-in-one platform that restaurants use to succeed online. • Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations. • We’re looking for a Senior Customer Lifecycle Marketing Manager to take full ownership of the customer journey post-signup—from onboarding to retention. • This role is critical to reducing churn, improving customer satisfaction, and accelerating time to value. • This role is 100% remote and can be based anywhere in the United States.
🎯 Requirements
• 5+ years in Lifecycle Marketing or Product Marketing, ideally in a SaaS or tech-enabled environment. • Proven experience building end-to-end customer journeys with a mix of creative and data-backed strategy. • Ability to write and edit compelling copy, manage light design work, and uphold strong storytelling across touchpoints. • Familiarity with HubSpot or similar platforms to build and deploy multi-channel programs. • Strong collaborator who can partner across teams to align on messaging and customer experience. • Experience working in or marketing to non-tech audiences at scale. • Someone who has seen what great lifecycle marketing looks like, even if they haven’t owned it all before—and is ready to figure things out. • A self-starter with a growth mindset—we’re hiring for trajectory, not just experience.
🏖️ Benefits
• The estimated base salary range for this role is $140,000 - $160,000 USD, plus a generous pre-IPO equity package • Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks!
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