Vice President - Cloud Operations
October 1
Description
• Lead a team of 60+ employees and contractors • Responsible for operational functions and alignment with strategic goals • Optimize efficiency of Customer Support and Cloud Services teams • Collaborate with senior management to drive operational excellence • Improve business processes and develop a high-performance culture
Requirements
• Bachelor’s degree in Business Administration, Ops Management, or related field • 10+ years of experience in operations management, including 5+ years in an operations leadership role in a SaaS organization • Experience in managing large-scale, distributed cloud environments in a global organization • Experience leading distributed Customer Support organizations • Solid understanding of cloud security best practices, regulatory requirements, and risk management • Strong knowledge of financial management, vendor management, and process optimization • Familiarity with industry regulations and compliance standards • Experience with performance measurement systems and KPIs • Experience building and leading a PMO organization
Benefits
• Competitive pay • Generous health and wellness benefits • Retirement savings plans • Parental leave • And much more!
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