Director of Operations

September 29

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Houston Properties Team

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Houston • Real Estate • Marketing • Negotiation • Quality Service

11 - 50 employees

🏠 Real Estate

Description

• You thrive on continuous improvement, leveraging automation and managing virtual teams to drive results. • You’re passionate about boosting profitability by developing people and automating or eliminating low-return tasks. • You find fulfillment when your virtual team is smaller but more productive, consistently meeting goals. • You love to streamline processes and optimize tools to accomplish more. • You’re data-driven and view KPIs as signposts guiding your next steps. • You take pride in fostering a culture of accountability and aligning teams with clear goals. • The Operations Department consists of four teams responsible for transaction coordination, communications, recruiting, and listing marketing. • Each team is led by a manager who will report directly to you as the Director of Operations.

Requirements

• Hold department managers accountable for achieving well-defined KPIs that drive profitability and operational success. • Maintain day-to-day operations to meet or exceed company standards for consistency, stability, and reliability. • Work closely with the CEO and leadership team to prioritize strategic initiatives and break them down into smaller, manageable tasks for execution. • Make data-driven decisions based on the understanding of leading and lagging indicators, ensuring both short-term and long-term growth. • Conduct regular performance inspections, including 1:1 meetings, weekly management team meetings, and give continuous feedback. • Perform quality audits, evaluate processes, and identify gaps to reduce costs and improve overall operational efficiency. • Lead value-based coaching calls with team members, focusing on development, improvement, and achieving personal and departmental goals. • Ensure company-wide and departmental rocks (quarterly priorities) are completed within set timeframes. • Oversee the recruiting team to identify open positions and recruit top talent, ensuring high-performance teams are continually built and maintained. • Prepare and present performance reports to the leadership team, highlighting challenges, proposed action plans, and key results. • Identify, discuss, and solve operational issues quickly and effectively.

Benefits

• Competitive salary and performance-based bonuses. • Fully remote work environment (CST schedule). • Paid time off and comprehensive benefits. • Professional growth opportunities in a fast-paced, results-driven organization.