Senior Field Operations Engineer

February 22

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Logo of Pano AI

Pano AI

Pano AI is a company focused on providing solutions for wildfire management by leveraging advanced technology. Their main product, Pano Rapid Detect, is a platform designed to aid fire professionals in detecting, confirming, and disseminating information about wildfires more quickly and effectively. Utilizing ultra-high-definition cameras, satellite data, AI, and deep learning, Pano AI helps to identify potential fire threats and confirm their existence in real time. They aim to improve response times to wildfires, significantly minimizing their destructive impact and protecting lives, property, and forests. Pano services are relevant for government and fire agencies, utilities, private landowners, and insurance companies.

📋 Description

• The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. • About Pano: Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection.. Pano leverages mountaintop cameras and satellites to detect the first traces of smoke and put real-time fire images in the hands of asset owners and first responders to speed up containment. • We are seeking a highly skilled and experienced Senior Field Operations Engineer to join our dynamic team in North America. This role is ideal for a professional with more than 8-10 years of experience in field engineering, possessing a proven track record in technical support, system installation, maintenance, and troubleshooting.

🎯 Requirements

• Bachelor’s degree in Engineering or equivalent experience. • Minimum of 8 years of experience in a field service engineering role. • Strong preference for experience in the telecommunications industry • Strong technical skills in relevant technologies/equipment • Strong preference for experience with command line tools and troubleshooting • Excellent problem-solving and analytical abilities. • Outstanding communication and customer service skills. • Ability to work independently and manage multiple tasks effectively. • Willingness to travel frequently within North America and occasionally internationally • Ability to work in the field, including going up and down stairs and ladders.

🏖️ Benefits

• Comprehensive health insurance • Paid time off • Stock options • 401k

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