Site Reliability Engineer

March 26

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Pano AI

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Pano AI is a company focused on providing solutions for wildfire management by leveraging advanced technology. Their main product, Pano Rapid Detect, is a platform designed to aid fire professionals in detecting, confirming, and disseminating information about wildfires more quickly and effectively. Utilizing ultra-high-definition cameras, satellite data, AI, and deep learning, Pano AI helps to identify potential fire threats and confirm their existence in real time. They aim to improve response times to wildfires, significantly minimizing their destructive impact and protecting lives, property, and forests. Pano services are relevant for government and fire agencies, utilities, private landowners, and insurance companies.

11 - 50 employees

🤖 Artificial Intelligence

🔐 Security

🏛️ Government

📋 Description

• Who we are • The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. • About Pano: Pano is a venture-backed early-stage climate tech startup that is the leader in wildfire early detection, leveraging the latest advancements in IoT, AI, satellites, and SaaS software to deliver actionable intelligence to customers. Pano leverages mountaintop cameras and satellites to detect the first traces of smoke and put real-time fire images in the hands of asset owners and first responders to speed up containment. Pano is already partnering with major utilities, fire authorities, and government agencies in the USA and Australia. Recent media coverage includes being named one of the Top 10 most innovative companies in AI of 2023 by FastCompany and recipient of the Innovative Mobile Service and Application Award at Mobile World Congress through our partnership with T-Mobile. • Pano brings together a diverse team bridging frontline, wildland firefighting experience with best-in-class know-how in operations, logistics, artificial intelligence, and software. Our team is composed of experienced technology professionals from companies such as Apple, Cisco, Nest, DoorDash and Meta. Headquartered in San Francisco with an office and factory in the Mission District, our hybrid team works from locations around the world. Founded in mid-2020, we’ve raised over $40M from leading VC funds. • The Role: For the SRE role, we’re looking for somebody to join our Platform team and bridge the gap between development and infra operations, ensuring the reliability, performance, and availability of software systems through automation, monitoring, and proactive problem-solving. • The person in this role will be responsible for ensuring that the underlying infrastructure is running smoothly and that our systems and tools are working as expected. • At Pano, we strongly believe in team members taking ownership of what they do, and our approach to problem-solving relies heavily upon creativity, communication, and collaboration. • The ideal candidate is humble, hungry, and people-smart. They have the wisdom and experience to build mature operational processes for the future but are also comfortable with rolling up their sleeves, writing code, and building systems in a growing startup environment.

🎯 Requirements

• 5+ years of professional experience in a fast-paced SaaS or a similar business environment • 3+ years of hands-on experience supporting production systems as a Site Reliability Engineer (SRE) or a DevOps Engineer • 3+ years of hands-on experience with cloud services and technologies (GCP, AWS, Azure, etc.) • Experience with containerization and orchestration tools (e.g., Docker, Kubernetes) • Proficient in Infrastructure as Code (IaC) tools and methodologies (e.g. Terraform, Pulumi, Puppet, etc.) • Proven ability to troubleshoot and resolve complex technical issues in distributed systems • Ability to communicate effectively within the team and across the organization while sharing insights and updates and collaborating to achieve project goals

🏖️ Benefits

Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive health insurance, paid time off, and 401k.