Strategic Account Manager - APAC, Japanese speaking
2 days ago
Description
• Company Overview: Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video. • As we continue to promote growth and expansion, we are seeking an experienced Strategic Account Manager to build strategic, enduring customer relationships, and maximize the customer lifetime value within the assigned portfolio of customers in Japan and across APAC. • Position Summary: As a Strategic Account Manager, you will be responsible for managing and expanding relationships with our existing clients, with a primary focus on upselling and negotiating software renewals. This position requires a strong sales background to manage larger, more complex accounts, and exceptional interpersonal skills to mentor junior account managers and develop advanced strategies for client growth.
Requirements
• Native proficiency in Japanese and working proficiency in English • Customer Success or Account Management experience • Minimum 5 -10 years experience in B2B software/ SaaS/ technology sales • Advanced expertise in negotiation, strategic planning, and industry knowledge • Ability to balance compelling business-focused presentations and effectively demonstrate technology products to audiences of various levels of technical proficiency • Willingness to travel
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