Senior Director, Product and Operations

4 days ago

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $159k - $199k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

Apply Now

Receive Emails with Similar Jobs

Paramount

WebsiteLinkedInAll Job Openings

Paramount is a leading multimedia entertainment company known for its diverse portfolio of brands, including Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service that offers live sports, breaking news, and a wide range of entertainment options. The company also operates Pluto TV, a free streaming service, and a variety of well-recognized brands like MTV, CBS Sports, Nickelodeon, and Comedy Central, delivering content that spans from film and television to live events and news broadcasts. With a long history in film production, Paramount continues to innovate and shape the entertainment landscape globally.

10,000+ employees

📱 Media

📋 Description

• Drive the strategy and execution of product and operational frameworks to support a digital product portfolio. • Work at the intersection of product management, technology, business operations, and customer experience to ensure efficient workflows, timely delivery, and continuous improvement. • Own key operational metrics and coordinate teams responsible for product launch readiness, prioritization, performance tracking, and cross-functional coordination. • Set and own the vision for the next generation of CBS branded products across all platforms. • Develop and execute the operational strategy to support digital product roadmaps, ensuring alignment with business goals and customer needs. • Partner with product, engineering, marketing, and business leaders to define and prioritize operational initiatives. • Create frameworks for resource planning, capacity management, and portfolio prioritization. • Build and refine workflows to optimize the delivery lifecycle from ideation to post-launch, including planning, execution, QA, and ongoing maintenance. • Establish KPIs and dashboards to monitor product performance, velocity, and operational health; drive data-informed decision-making. • Lead risk management processes, identifying and mitigating blockers that may impact delivery timelines or product quality. • Evaluate and implement tools and technologies to enhance operational efficiency. • Drive continuous improvement initiatives, using industry standard methodologies and emerging trends. • Advocate for customer-centric approaches to ensure all operational efforts prioritize user satisfaction. • Act as the primary liaison between product, engineering, marketing, customer support, and other teams, ensuring clear communication and alignment. • Oversee launch readiness processes, coordinating with stakeholders to deliver seamless product rollouts. • Champion a culture of collaboration, visibility, and accountability across teams. • Lead product management efforts across a portfolio of digital products, ensuring clear achievements, deliverables, and accountability.

🎯 Requirements

• Bachelor’s degree in Business, Operations Management, Engineering, or an equivalent (MBA preferred). • 10+ years of experience in product ops, product management, or business operations, with at least 5 years in a leadership role. • Solid understanding of product development processes and lifecycle management. • Expertise in data analysis, process improvement methodologies (e.g., Lean, Six Sigma), and project management tools. • Experience with Agile development methodologies and product management tools (e.g., Jira, Confluence) is preferred. • Knowledge of the Sports/News/Entertainment space across the media industry. • Creative problem solver, using emerging technologies such as AI to investigate efficiencies in workflows along with technology leadership. • Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical partners. • A passion for staying up-to-date with industry trends and emerging technologies in product operations, governance, strategy, standards and modeling.

🏖️ Benefits

• medical • dental • vision • 401(k) plan • life insurance coverage • disability benefits • tuition assistance program • PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. • bonus eligible