Product Manager

March 12

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ParentPay

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ParentPay is a digital payment platform tailored for schools that streamlines payment processes for parents and guardians. It offers various services including cashless payments for meals, school trips, and clubs, as well as tools for school administration such as meal management and parental engagement. Founded to enhance communication and financial reporting within the education sector, ParentPay now supports over 11k schools and 4 million parents in the UK.

Online payments for schools • income management • dinner money management • internet payment processing • education web applications

201 - 500 employees

Founded 2002

💳 Fintech

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

📋 Description

<div><!--block-->We are looking for<strong> two product managers</strong> to join our team, <strong>one within Payments</strong> and <strong>the other within Parental Engagement</strong>.<br><br>Working as part of an autonomous cross functional team you’ll have strategic ownership of the full cycle of product management, from opportunity assessment, ideation, through delivery and ongoing product management.<br><br></div><div><!--block-->You will be responsible for the customer and business outcomes in your domain and focus on building a product that meets users and market needs by ensuring that we progress in an outcome-oriented, data-informed and lean manner to create a product offering that customers love. <br><br><strong>Payments role:</strong> <br>Your immediate focus will be on our next generation payment products. In this role, you will be responsible for enhancing how schools and parents transact for school fees, meals, uniforms, clubs and trips. You will work closely with cross-functional teams to develop payment solutions that simplify transactions for parents and schools, enhancing convenience and efficiency while supporting financial insights and reporting.<br><br><strong>Parental Engagement role:</strong><br>Your immediate focus will be on our next generation parental engagement products. In this role, you will be responsible for enhancing how schools and parents connect and communicate effectively, ensuring that parents have meaningful insights into their children's education. You will work closely with cross-functional teams to develop solutions that empower parents to stay informed and involved, supporting students' success.&nbsp;<br><br>This positions require a strategic thinker with a strong understanding of user needs and a passion for improving the educational experience for families and schools alike. You will build a deep understanding of the education market and the customers you are serving including schools, local authorities, partners, parents and students whilst acting as the centre-point between product delivery teams and broader functional groups including Sales &amp; Marketing.&nbsp;<br><br></div>

🎯 Requirements

<ul><li><!--block-->An energetic self-starter experienced in creating alignment between multiple teams</li><li><!--block-->Experience leading teams within agile, customer-centric, data-informed, quality-obsessed, cross-functional delivery teams, eager to coach Product team members in this area</li><li><!--block-->Experience successfully creating commercially viable products that met user needs&nbsp;</li><li><!--block-->Experience of working within organisations that have undergone digital transformation desirable</li><li><!--block-->Adept at creating a product vision, OKRS, producing outcome led roadmaps and product dashboards&nbsp;</li><li><!--block-->Ability to create a product business strategy working with stakeholders including Marketing and Sales and Support to bring a new value proposition to customers</li><li><!--block-->A strategic thinker and comfortable using data and explaining strategy clearly and concisely, written or verbally&nbsp;</li><li><!--block-->Able to effectively integrate customer research and feedback to help drive requirements, prioritisation, execution and operation&nbsp;</li><li><!--block-->Thrive in change and ambiguity and constantly able to take on new challenges&nbsp;</li><li><!--block-->Excellent communication skills – you are articulate and can explain complex subjects in simple terms</li><li><!--block-->Excellent presentation and story-telling skills with proven ability to influence and drive alignment across an organisation.&nbsp;</li><li><!--block-->Strong stakeholder management, engaging and building relationships across the business and clearly articulating and communicating your product vision to a diverse range of business users from senior management level to engineering, customer success and beyond&nbsp;</li><li><!--block-->Experience of payment systems (for the payments role) and/or EdTech highly desirable</li></ul>