Particle Health
Particle Health is a company operating in the healthcare technology space, providing an API platform that enables seamless access to patient medical records. By integrating and standardizing data from various healthcare systems, their platform empowers healthcare providers and developers to innovate, ultimately improving patient care and outcomes. With a focus on security and compliance, Particle Health ensures that sensitive medical information is accessed safely and efficiently.
Director - Technical Presales & Solutions
February 23
Particle Health
Particle Health is a company operating in the healthcare technology space, providing an API platform that enables seamless access to patient medical records. By integrating and standardizing data from various healthcare systems, their platform empowers healthcare providers and developers to innovate, ultimately improving patient care and outcomes. With a focus on security and compliance, Particle Health ensures that sensitive medical information is accessed safely and efficiently.
📋 Description
• Particle Health is seeking a Director of Technical Presales & Solutions to build, scale, and lead our presales and post-sales engineering function during a pivotal growth phase. • You will be a key partner to sales, prospects, and customers, conducting deep technical discovery, designing compelling demonstrations, and developing scalable presales and post-sales processes. • Collaborate with digital health innovators, enterprise providers, and payers, helping them unlock the full potential of our insights platform. • Lead technical discovery with prospects, delivering compelling demonstrations and proofs-of-concept. • Build, mentor, and inspire a high-performing team of Solutions Engineers who deliver exceptional results across the customer journey. • Oversee seamless customer onboarding, integration strategies, and solution delivery, ensuring rapid time-to-value. • Serve as the voice of the customer, providing actionable insights to Product and Engineering teams.
🎯 Requirements
• 8+ years of experience in pre-sales engineering, solutions engineering, or implementation engineering, with at least 2 years in a management role. • Expertise in healthcare data (medical records, claims), regulatory frameworks (e.g., HIPAA, CMS interoperability rules), and customer workflows in healthcare. • Strong SQL scripting skills, with the ability to query, analyze, and interpret healthcare data for customer use cases. • Experience working with AI models and machine learning outputs, with the ability to translate insights into real-world applications for payers and providers. • Skilled in consultative selling, with a strong ability to translate technical complexity into impactful solutions for customers. • Proven track record of building and scaling technical teams that deliver measurable business impact. • Experience fostering high-performing, collaborative, and inclusive team cultures. • Deep understanding of healthcare customer types (payers, providers, digital health innovators, life sciences) and their unique challenges and success metrics. • Expertise in designing scalable workflows, integration strategies, and system architecture to meet diverse customer needs. • Exceptional communication and stakeholder engagement skills, with the ability to influence both technical and executive audiences. • Strong collaborator who thrives in fast-paced, high-growth environments and can align technical initiatives with strategic business goals.
🏖️ Benefits
• 95%+ employer-paid health benefits for you and generous coverage for your family. • Employer 401(k) contribution to help you build a secure future. • Mental health benefits to support your well-being. • Unlimited PTO and a flexible, fully remote work setup, giving you control over your schedule. • Employee equity, ensuring you share in the company’s success. • 14 weeks of fully paid parental leave, so you can focus on what matters most.
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