Customer Support Agent, German Speaking

3 days ago

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Patrique Mercier Recruitment

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Description

• Are you a German speaker looking for an exciting opportunity to work from home while enjoying a vibrant life in Greece? • Patrique Mercier Recruitment PT is excited to present the position of German-Speaking Customer Support Agent, where you will get the chance to relocate to Greece and work from the comfort of your own home! • As a German-Speaking Customer Support Agent, you will be the frontline support for our German-speaking clients, ensuring they receive exceptional service. • Your daily tasks will include managing customer inquiries, troubleshooting issues, and providing solutions that enhance customer satisfaction. • If you are passionate about customer service and are enthusiastic about helping others, we want you to be part of our team! • Seize this opportunity to relocate and start your career in Greece. • Provide exemplary customer support to German-speaking clients via various communication channels. • Handle inquiries and efficiently resolve customer issues while ensuring satisfaction. • Keep informed on product knowledge to deliver accurate information to clients. • Document all customer interactions and feedback for continuous service improvement. • Collaborate with team members to enhance the customer experience. • Engage in training and development to refine skills and knowledge.

Requirements

• Fluent in German (both spoken and written) with strong communication abilities. • Proficient in English, both spoken and written. • Prior experience in customer service or similar roles is advantageous. • Excellent problem-solving skills with the ability to address diverse customer needs. • Able to thrive in a remote work setting. • Friendly, proactive, and dedicated to providing outstanding customer service. • Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )