Customer Service Representative, Spanish Speaking

December 14

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Patrique Mercier Recruitment

WebsiteLinkedInAll Job Openings

2 - 10 employees

🎯 Recruitment

👥 HR Tech

🤝 B2B

Description

• Engage with Spanish-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services. • Provide outstanding customer support to Spanish-speaking clients through various channels, including phone, email, and chat. • Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction. • Maintain comprehensive knowledge of the company’s products and services to assist customers accurately. • Document all customer interactions in the company’s CRM system to keep precise records. • Work collaboratively within a team to enhance customer service quality and share knowledge. • Participate in training and development sessions to continually improve service skills. • Offer feedback and suggestions to improve processes and overall customer experience.

Requirements

• Fluent in Spanish, both written and spoken; proficiency in English is essential. • Excellent communication and interpersonal skills with a strong customer-centric approach. • Ability to multitask and manage priorities in a fast-paced environment. • Strong problem-solving skills with keen attention to detail. • Previous experience in customer service is preferred, ideally in an international or tech-related context. • Familiarity with CRM systems and customer support tools. • A positive attitude, adaptability, and enthusiasm for experiencing a new culture. • Willingness to relocate to Greece.

Benefits

• Lower cost of living in Athens compared to many Western European cities, including Spain, allowing for greater savings and better quality of life. • Competitive total salary of approximately €1300 per month. • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay. • Professional growth and development opportunities. • Competitive performance bonuses. • 2 additional salaries per year. • Comprehensive healthcare benefits and numerous discounts. • Fully paid training conducted by certified instructors. • Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas. • Special events and community & social responsibility initiatives. • Referral Program: Bring your friends and earn attractive bonuses! • Free Greek language courses to help you integrate and thrive locally. • Work for a Great Place to Work-Certified Company.