Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in Greece. They specialize in various industries including healthcare, retail, financial, telecommunications, and gaming. With a commitment to excellence, their recruitment process focuses on matching the best candidates with the right employers, providing personalized service and leveraging a diverse talent pool.
Customer Service Representative, Italian Speaking
March 1
Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in Greece. They specialize in various industries including healthcare, retail, financial, telecommunications, and gaming. With a commitment to excellence, their recruitment process focuses on matching the best candidates with the right employers, providing personalized service and leveraging a diverse talent pool.
📋 Description
• Deliver top-notch customer service to Italian-speaking clients regarding inquiries about electronic products and services. • Assist customers with product specifications, troubleshooting, and technical issues. • Manage order processing, returns, and exchanges in compliance with company policies. • Communicate effectively with customers to understand their needs and deliver appropriate solutions. • Maintain in-depth knowledge of the company’s product range and services to provide accurate information. • Document customer interactions and feedback to contribute to service improvements. • Work closely with internal teams to resolve complex customer issues and enhance the overall service experience.
🎯 Requirements
• Fluency in Italian and English, both written and spoken. • Previous experience in customer service, preferably within the electronics or technology sector. • Strong communication skills with an approachable and friendly demeanor. • Problem-solving abilities with a focus on customer satisfaction. • Proficiency in customer service software and Microsoft Office applications. • Detail-oriented and organized, with the ability to manage multiple tasks simultaneously. • Team player who thrives in a fast-paced environment.
🏖️ Benefits
• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and hotel ) • Free Greek Lessons, discounts and other perks
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