Customer Service Representative, Polish speaking

3 days ago

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Patrique Mercier Recruitment

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Description

• Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Polish Speaking Customer Service Representative willing to relocate to Greece. • In this role, you will be the first point of contact for our Polish-speaking customers. • You will handle inquiries, resolve issues, and ensure a seamless customer experience. • Your communication skills and commitment to service excellence will be vital to our success. • Manage customer inquiries via phone, email, and chat in Polish and English. • Provide accurate information on products and services, and assist with order placements. • Effectively resolve customer complaints in a professional manner. • Document customer interactions meticulously to ensure follow-up actions. • Work collaboratively with team members and other departments to enhance service quality. • Stay updated on company products and policies to provide accurate assistance.

Requirements

• Fluency in Polish and English, both written and spoken • Previous experience in customer service is advantageous • Exceptional communication and interpersonal skills • Strong problem-solving abilities and a proactive approach to customer satisfaction • Able to prioritize and manage multiple tasks efficiently • Detail-oriented with a focus on delivering high-quality service • Comfortable using computer systems and customer service software

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )