Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
AI Solutions Engineer
Yesterday
Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
📋 Description
• Seeking an AI Solutions Engineer for a tech company at the forefront of the AI revolution. • Role focuses on customizing AI models to fit client needs. • No coding required, but technical competencies and an engineering mindset are essential. • Ideal for someone who enjoys solving challenges and experimenting with AI.
🎯 Requirements
• At least 2 years of experience in Technical Support, Business Analytics, Solution Engineering, or a similar role • Experience with LLMs and AI techniques, including prompt engineering and retrieval • Experience automating processes with workflow automation tools like Zapier • Strong analytical skills using data to inform decision making • Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana • Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs • Comfortable moving fast in a startup environment • Familiarity with Python and JavaScript preferred • Superb written and verbal communication skills
🏖️ Benefits
• Work-from-Home PLUS model • Positive and encouraging culture • Exceptional work environment • Opportunities for growth • Level up long-term careers
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