Risk-Based Quality Assurance Team Leader

November 26

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Penn Mutual

WebsiteLinkedInAll Job Openings

Life Insurance and Annuities

1001 - 5000 employees

Founded 1847

Description

• Responsible for developing and implementing a risk-based approach to quality assurance processes. • Identify, assess, and mitigate risks related to life and annuity product operations. • Ensure compliance with industry standards and foster continuous improvement. • Develop and implement risk-based quality assurance strategy. • Conduct thorough risk assessments to identify potential quality risks. • Lead and mentor the quality assurance team, promoting a collaborative culture. • Maintain accurate documentation of quality assurance processes and risk assessments.

Requirements

• Proven leadership experience in developing and managing quality initiatives within the life insurance industry. • Experience in building and managing teams focused on Risk-Based Quality (RBQ). • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions to improve business outcomes. • Deep understanding of quality assurance principles, training methodologies, and regulatory requirements in the financial services industry. • Demonstrated ability to drive strategic initiatives, manage teams, and deliver results in a complex organizational environment.