PeopleOS
PeopleOS is a strategic HR partner that combines decades of experience with advanced technology to provide top-notch human resource services. They specialize in helping businesses structure their people management processes to empower employees, boost productivity, and streamline operations. PeopleOS offers a variety of solutions including recruitment, HR as a service, and performance management, catering to the diverse needs of businesses looking to maximize their human capital.
IT Support Intern
February 28
PeopleOS
PeopleOS is a strategic HR partner that combines decades of experience with advanced technology to provide top-notch human resource services. They specialize in helping businesses structure their people management processes to empower employees, boost productivity, and streamline operations. PeopleOS offers a variety of solutions including recruitment, HR as a service, and performance management, catering to the diverse needs of businesses looking to maximize their human capital.
📋 Description
• This is a remote position. • Technical Support & Troubleshooting. • Assist in diagnosing and resolving hardware, software, and network issues. • Provide helpdesk support via email, phone, or in-person for employees. • Set up and configure computers, printers, and peripherals. • System Maintenance & Updates. • Install, update, and configure software, operating systems, and security patches. • Help maintain IT infrastructure, including servers, cloud storage, and databases. • Assist in managing user accounts and access permissions. • Network & Security Assistance. • Support Wi-Fi, LAN, and VPN troubleshooting. • Assist with firewall, antivirus, and cybersecurity measures. • Follow IT security best practices to protect sensitive data. • IT Documentation & Reporting. • Maintain an inventory of IT assets (laptops, monitors, accessories, etc.). • Document common technical issues and their resolutions. • Assist in creating guides and training materials for employees. • Learning & Collaboration. • Gain hands-on experience with enterprise IT tools, cloud platforms, and ticketing systems. • Collaborate with senior IT staff on projects and system upgrades. • Stay updated with the latest IT trends and best practices.
🎯 Requirements
• 0-1 year of experience in IT support and system configurations. • Currently pursuing or a recent graduate in Computer Science, IT, or a related field (or equivalent practical experience). • Eager to learn new technologies and IT best practices. • Ability to diagnose and resolve basic IT issues (hardware, software, and connectivity). • Understanding of networking concepts (IP, DNS, VPN, firewalls). • Familiarity with Microsoft 365, Google Workspace, or similar IT tools. • Basic scripting knowledge (PowerShell, Bash or Python). • Strong problem-solving, communication skills and, teamwork skills. • Ability to learn quickly and adapt to new technologies. • Strong Analytical skills to identify technical problems and solutions.
🏖️ Benefits
• A collaborative and dynamic work environment. • Improve technical skills in hardware/software support, cybersecurity, and IT infrastructures • Gain real-world exposure to IT troubleshooting, system administration, and networking. • Opportunities to work on high-profile and innovative projects. • Professional development and training opportunities.
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