November 23
Join Demandbase as an IT Support Intern, help with technical issues and gain hands-on experience.
🇮🇳 India – Remote
💰 $65M Series H on 2017-05
👨🎓 Internship
⚪️ Entry-level
💻 IT Support
🚫👨🎓 No degree required
You need strong problem-solving skills, basic knowledge of computer hardware and software, familiarity with operating systems, and proficiency in troubleshooting. Good communication and customer service skills are also essential for supporting users remotely.
Typically, you need a degree in information technology, computer science, or a related field. However, certifications like CompTIA A+, ITIL, or similar can be particularly beneficial for demonstrating your technical capabilities.
Responsibilities include providing technical support to users, diagnosing and resolving hardware and software issues, maintaining IT systems, documenting support interactions, and ensuring user satisfaction. You may also assist in setting up equipment and training users.
Benefits include flexible work hours, the ability to work from any location, opportunities for professional growth and skill development, and a supportive work environment. Remote IT support roles also provide exposure to a variety of technical challenges.