August 26
11 - 50
Provide technical support for networking technologies at a leading AV and WiFi company.
The average salary for remote it support technicians is $83,569 per year. This is based on data from 513 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate it support salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
⚪️ Entry-level IT Support (0 yrs) | 2 | $52,500 |
🟢 Junior IT Support (1-2 yrs) | 54 | $65,177 |
🟡 Mid-level IT Support (2-4 yrs) | 183 | $78,820 |
🟠 Senior IT Support (5-9 yrs) | 264 | $88,549 |
🔴 Lead IT Support (10+ yrs) | 10 | $144,546 |
You need strong problem-solving skills, knowledge of computer systems and networks, familiarity with operating systems, and customer service skills. Basic troubleshooting skills and the ability to communicate technical information clearly are also important.
Typically, a degree in information technology, computer science, or a related field is preferred. Industry certifications like CompTIA A+ or ITIL can enhance your qualifications, but relevant experience or coursework can also be beneficial.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, assisting with installation and configuration of systems, documenting support interactions, and maintaining knowledge bases for common issues.
Benefits include flexible working hours, reduced commuting, the chance to gain experience in a growing field, and the opportunity to work with diverse teams. Remote IT support roles can also offer a good work-life balance.