PerfectServe
PerfectServe is a healthcare technology company that specializes in clinical communication and collaboration solutions. The company provides tools to improve communication between healthcare professionals, streamline clinical workflows, and enhance patient engagement. Its products include medical answering services, provider scheduling, and a healthcare operator console, all designed to ensure effective and secure communication across care settings. PerfectServe aims to reduce administrative burdens and support provider wellness while maintaining compliance with industry regulations. Trusted by over 30,000 healthcare organizations, PerfectServe integrates with existing healthcare systems to optimize provider scheduling, improve patient and family communication, and enable virtual care.
Healthcare • physician answering service • hospital communication • physician network • clinical communication
Director of Software Engineering
February 14
PerfectServe
PerfectServe is a healthcare technology company that specializes in clinical communication and collaboration solutions. The company provides tools to improve communication between healthcare professionals, streamline clinical workflows, and enhance patient engagement. Its products include medical answering services, provider scheduling, and a healthcare operator console, all designed to ensure effective and secure communication across care settings. PerfectServe aims to reduce administrative burdens and support provider wellness while maintaining compliance with industry regulations. Trusted by over 30,000 healthcare organizations, PerfectServe integrates with existing healthcare systems to optimize provider scheduling, improve patient and family communication, and enable virtual care.
Healthcare • physician answering service • hospital communication • physician network • clinical communication
📋 Description
• PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. • Seeking a Director of Software Engineering to lead our healthcare scheduling platform. • Involves guiding a development team, setting technical direction, and collaborating with leadership. • Design and implement a strategy aligned with R&D objectives. • Build, guide, and mentor a team of software engineers. • Define and implement technical strategies and roadmaps aligned with company objectives. • Oversee the design, development, and delivery of high-quality software products and services. • Establish metrics and monitoring systems to track performance, productivity, and customer satisfaction. • Facilitate communication and collaboration within the engineering team and across departments.
🎯 Requirements
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related experience. • 10+ years of experience in software development, with at least 5 years in a leadership role. • Proven track record of leading engineering teams and delivering SaaS software projects. • Strong foundation in software development principles, architecture, and system design. • Experience with programming languages (Python, .NET, React, and Rails). • Knowledge of cloud computing (AWS) DevOps, CI/CD, and microservices architecture. • Understanding of data structures, algorithms, and performance optimization. • Experience managing and scaling engineering teams. • Strong ability to mentor, coach, and develop engineers and managers. • Expertise in agile development methodologies (Scrum, Kanban, SAFe). • Experience in setting technical direction and creating software roadmaps. • Strong analytical and problem-solving abilities, with a focus on delivering high-quality software solutions.
🏖️ Benefits
• Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities
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