Quality Assurance Supervisor

2 days ago

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PerfectServe

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Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.

Healthcare • physician answering service • hospital communication • physician network • clinical communication

201 - 500

💰 Private Equity Round on 2018-05

Description

• PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. • The Quality Assurance Supervisor will help PerfectServe establish quality guidelines for employees. • Ensure that their employees, services, and processes meet the needs of our customers. • Help design and enforce quality controls in order to maintain company standards.

Requirements

• Bachelor’s degree or equivalent experience • Technical proficiency must be able to use computers and generate reports for quality software • Ability to analyze data and determine root causes • Must be able to create and review processes • Must embrace and support change • Strong communication skills • Willingness to assist other departments to develop solutions and metrics • Attention to detail