Customer Service Associate

February 5

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Logo of PerunHR

PerunHR

PerunHR is a talent acquisition and recruitment consulting company founded by Stefan Markovic. With over 8 years of industry experience, Stefan offers a range of services, including recruitment process outsourcing (RPO), business process outsourcing (BPO), resume optimization, and job description creation. PerunHR prioritizes personalized service, tailoring their solutions to meet the unique needs of each client while continuously innovating to adapt to the evolving business landscape.

recruiting • sourcing • interviewing • assessment • candidate screening

2 - 10 employees

Founded 2021

👥 HR Tech

🎯 Recruitment

🤝 B2B

📋 Description

• You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client’s satisfaction. • We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution. • Use your great verbal and written communication skills to provide excellent service to our merchants.

🎯 Requirements

• Resume with application • High School diploma or GED • Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality). • Quiet and secure working environment free from background noise and be able to guard client confidential information. • Familiarity with computers and internet navigation • Internet speed requirements: To test internet speed, visit www.speedtest.net and click GO - results will display at the top of the page o Ping less than 50 ms o Download greater than 12.0 Mbps o Upload greater than 2.0 Mbps

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