Director of Account Managers

February 15

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $90k - $125k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

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Phigenics

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Phigenics is an independent market leader in water management, specializing in ANSI/ASHRAE 188-aligned and CMS S&C 17-30-aligned water management programs. The company focuses on improving the safety, defensibility, and value of water management systems without selling water treatment chemicals, allowing for independent validation and verification services. Phigenics provides cloud-based data management through phiAnalytics® and has developed the Phigenics Validation Test (PVT) for rapid and accurate Legionella testing. For over 20 years, they have assisted facilities in following best practices for water safety, leveraging advanced data-driven decisions to prevent disease and injury from waterborne pathogens.

Water Management Programs for Building Water Systems • Water Management for Construction • Water Management for Sterile Processing • Legionella and other Microbiological & Water Chemistry Testing • Water Quality Monitoring Equipment

51 - 200 employees

📋 Compliance

⚕️ Healthcare Insurance

🏢 Enterprise

💰 Seed Round on 2010-12

📋 Description

• The Director of Account Managers will lead our account management team, drive customer success, and maximize expansion sales growth. • This role will be responsible for overseeing key client relationships, developing account strategies, and ensuring the team meets and exceeds performance goals. • Lead, mentor, and develop the account management team to drive exceptional client relationships and revenue growth. • Oversee key account strategies, ensuring client satisfaction, retention, and expansion opportunities. • Develop and execute plans to maximize revenue from existing accounts through upselling and cross-selling initiatives. • Establish KPIs for the account management team, monitor performance, and provide insights to leadership. • Partner with Enterprise Sales / Business Development, Marketing and the Operations teams to align account strategies with company objectives . • Guide the team in contract negotiations, pricing discussions, and long-term agreements with clients. • Represent the voice of the customer internally, driving improvements in service, product offerings, and customer experience. • Stay ahead of industry trends and competitive landscape to refine account strategies and identify growth opportunities.

🎯 Requirements

• 8+ years of experience in business development, sales, or strategic partnerships, with at least 3 years in a leadership role. • Proven track record of driving revenue growth and closing high-value deals. • Experience in technology, healthcare, or water management is highly desirable. • Exceptional leadership, negotiation, and relationship-building skills. • Strong analytical and strategic thinking abilities. • Excellent communication and presentation skills, with the ability to influence C-suite executives and other stakeholders. • Proficiency in CRM tools (e.g., Salesforce) and business development software. • Bachelor’s degree in STEM, Business, Marketing, or a related field preferred. • Willingness to travel as required (up to 25%-50%). • Entrepreneurial mindset with a focus on achieving measurable outcomes.