Salesforce Consultant

January 17

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Pierce Washington

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Salesforce CPQ • CPQ • eCommerce • ERP Integration • Quote to Cash

11 - 50

Description

• Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required • Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements • Document requirements in the form of process flow diagrams and user stories • Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed • Complete declarative configurations for Salesforce Revenue Cloud projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes • Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support • Design user story test scripts and participate in end-user acceptance testing • Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients • Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization • Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping • Participate in training content development and administrator and end-user training delivery • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions • Work anywhere remotely with up to 25% travel required based on client needs and Covid safety concerns

Requirements

• 3+ years of Salesforce industry experience in a consulting capacity working with the Revenue Cloud and a proven understanding of the software development lifecycle • Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration • Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes • Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs • Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives • Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services • Excellent client-facing written and oral communications skills • Experienced in executing gap analysis and requirements traceability matrices • Experienced in project management theories, practices, and methods including Agile • Experienced with Conga Document Generation, Visio, JIRA, Prodly, Copado, or similar tools desirable • Experience in the High Tech or Manufacturing industries highly desired • Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months • Required Salesforce certifications: Administrator, CPQ Specialist • Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant • Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax • Bachelor’s degree in business, computer science, or engineering

Benefits

• Competitive compensation package • Health, vision, dental, life & disability insurance • Flexible, collaborative work environment with a commitment to work-life balance • Work anywhere, with full remote and hybrid options depending on location • Learn and challenge yourself in a fast-paced, growing tech company