Technical Services Engineer

4 days ago

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PingCAP

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Open Source • Distributed database • SQL database • Key-Value store • HTAP

501 - 1000

💰 Series B on 2021-11

Description

• Join us as we scale our business in NA/EMEA by building on our tremendous success around the world. • The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and PingCAP is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. • TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. • Large and high-growth organizations have successfully deployed and expanded their TiDB footprint on mission-critical applications. • Our strong open-source community roots (32,000 stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company.

Requirements

• Bachelor’s degree in Computer Science or a related field, Master’s degree is a plus. • Experience in technical support of databases (MySQL, Postgres, Oracle, MongoDB, etc) and/or big data systems (Kafka, Spark, Hadoop, HBase, Cassandra, Elasticsearch, etc). • Experience with Docker & Kubernetes. • Established troubleshooting skills. • 4+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP). • A strong desire to increase your product and technology skillset; increase your confidence supporting our products so you can help our customers succeed. • Excellent verbal and written technical communication skills. • Prior enterprise support experience in a technical environment strongly preferred. • Experience with a highly-scalable, distributed, multi-node environment (10+ nodes). • Experience working with code and script languages (Bash, PowerShell, Python, Golang, Rust). • Working knowledge of application, server, and network security management concepts. • Familiarity with virtual machine technologies. • Knowledge of/experience with automated operations using Puppet, Ansible or SaltStack. • Experience in operating MySQL, Cassandra, Postgres and other transactional databases in a production environment is a strong plus. • Certification on any of the leading Cloud providers (AWS, Azure, GCP,) Docker and/or Kubernetes is a strong plus. • Be hands on in fixing issues seen by PingCAP customers and contributing fixes back to the open source community.

Benefits

• Health insurance • Flexible vacation time • Paid holidays • Parental leave