Product Analyst I - II

April 8

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔍 Product Analyst

🦅 H1B Visa Sponsor

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PJM Interconnection

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PJM Interconnection is a regional transmission organization in the United States that coordinates the movement of wholesale electricity in all or parts of 13 states and the District of Columbia. It ensures reliable and efficient power supply for 65 million people by predicting electricity demand and balancing the supply and demand of electricity across its footprint. PJM works closely with generators and other suppliers in a continuous effort to maintain grid stability and manage future energy needs. It administers the buying and selling of energy through wholesale electricity markets and explores innovative energy projects to enhance efficiency and reliability.

bulk • electric • power • electricity • energy

501 - 1000 employees

Founded 1927

⚡ Energy

📋 Compliance

🏢 Enterprise

📋 Description

• The (Sr.) Product Analyst role reports to the Manager of the Outage Analysis Technologies (OAT) department which provides development and support around several key tools used across the activities of the Outage Analysis Technologies (OAT) Department. • In support of these tools, this position will provide manual and automated testing support for existing functionalities as well as ongoing enhancements to software tools to ensure that deliverables are of high quality and made in a timely manner. • The (Sr.) Product Analyst works in cross-divisional application-focused teams across these products. • In addition to user acceptance testing (UAT) efforts, other activities/opportunities may include project management, functional requirement development, training, documentation and product support.

🎯 Requirements

• Bachelor's Degree in Computer Science, Information Systems, Information Technology or equivalent work experience • 0-5 years of experience of user acceptance (and/or quality assurance) testing in development/team collaboration tools such as Confluence/Jira • Ability to produce high-quality work products with attention to detail • Experience in quantitative and qualitative analysis • Ability to troubleshoot and provide technical support • Ability to understand business needs, while establishing and maintaining a high level of customer trust and confidence • Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint) • Ability to communicate effectively with management, peers, and customers • Experience with technical writing and editing • Experience in testing software systems and formal testing process • At least 4 years of experience in Agile methodology (preferred) • At least 4 years of experience writing SQL queries (preferred) • At least 4 years of experience performance testing (preferred) • At least 4 years of experience testing Java/XML based applications (preferred) • Experience with PJM operations, markets, and planning functions (preferred) • Experience in customer service/support (preferred) • Experience working with large stakeholder groups (preferred) • Experience supporting any of PJM Committees (preferred)

🏖️ Benefits

• Medical, vision and dental insurance • 401(k) plan with 100% employer match up to 5% of salary • Non-elective 401(k) employer contribution • Vacation and paid holidays • Tuition reimbursement • Life insurance • Accidental death and dismemberment insurance • Short-term and long-term disability coverage • Business travel and accident insurance • Child day care referral program • Employee assistance program • Adoption benefits recognized by the Dave Thomas Foundation for Adoption, which has named PJM one of the best adoption-friendly energy and utility companies in America.