Senior Product Engineer

March 19

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Plain

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API • Customer service • Internal tools • Operations

2 - 10

Description

• We are building the fastest, most powerful customer support platform for the next generation of B2B companies. • Some of the world’s most forward-thinking companies rely on Plain to consolidate all the channels where they speak with customers. • As an engineer at Plain, it's about much more than moving tickets from left to right, it’s owning and solving problems end to end. • Help decide what we should focus on as a product. • Lead and deliver projects end-to-end. • Feel comfortable learning new technologies and paradigms on your own. • Bring a strong sense of what good looks like and can translate your own experience providing support with Plain into product changes. • Measure the quality of your work by the end-experience of our customers. • You will be opinionated about UI and love working closely with design.

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