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Plantura

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Data Analytics • Data-driven Content Creation • Consumer Tech • Direct-to-Consumer • Sustainable Gardening

51 - 200

💰 Seed Round on 2019-06

Description

• As a part of the Customer Service Team, you will communicate with our customers across various channels and ensure a remarkable Plantura experience. • You will also manage background processes for a smooth shopping experience, such as handling returns and delivery issues. • You will represent Plantura on common review platforms and sustainably strengthen our brand.

Requirements

• You are a true communication talent and enjoy interacting with people, especially in written format. • You have some experience in direct contact with customers. • You are reliable and precise and eager to take responsibility in a dynamic team. • You speak German at a native level and English (B2). • You have between 14 and 20 hours per week to join us, either in our office or from home.

Benefits

• Ownership: We offer you a highly ambitious work environment with a steep learning curve and responsibility for your own areas and tasks. • Team spirit: We are an ambitious team with a respectful working atmosphere; active participation and transparency are part of our company DNA. • Flexibility: We know it’s not always easy to balance university and work, so we help you find individual solutions regarding working hours, home office, and more. • Sustainability: We engage sincerely and factually with how we can make Plantura even more sustainable every day.