Customer Service Associate

5 days ago

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Description

• About the Client • Innovative insurance services provider offering device protection options • Dedicated Customer Service Associate to enhance support capabilities • Handle customer inquiries via chat support and email management • Ensure customer satisfaction and operational efficiency • Work-from-home setup, 9am to 5pm EST • Salary: $5/hr

Requirements

• Required Experience • At least 1 year experience in a customer support role • Excellent written and verbal communication skills • Prior experience in chat support or similar customer service role • Flexibility to work various shifts, including Saturdays and Sundays • Reliable internet connection with a backup option • Proficiency in using multiple software tools and platforms simultaneously

Benefits

• Benefits • Competitive pay • Work-from-home setup • Flexible working hours • Opportunity for process improvement participation