Microsoft Office 365 Engineer - MS Teams Voice Focus

November 12

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Logo of PMWorks

PMWorks

Earned Value Management Systems • Software Development • Project Management • Project Control Process and Procedures • IBR or Review Support

11 - 50

Description

• Cerium Networks, a Microsoft Gold Partner, is looking for a Microsoft 365 Engineer. • Work with Cerium's Microsoft customers to manage Microsoft 365. • Specialize in Microsoft 365 (Teams, Exchange Online, Azure Identity). • Deliver proactive services, technology deployments, service migrations, etc. • Serve as the subject matter expert and key technical resource.

Requirements

• Associates or bachelor’s plus 3 years' experience or 5 years relevant education/experience. • Three (3) or more years of direct, hands-on experience with Teams and Exchange Online or Exchange Hybrid in an admin, support, or consulting role. • The planning, migration and operations of Microsoft 365 in both Hybrid and Cloud-only configurations. • Deep experience with deploying Microsoft Unified Communications products to include Teams and Exchange. • In-depth knowledge of supporting complementary technologies such as Session Border Controllers, Active Directory Federation, Azure Active Directory, Authentication, and PowerShell. • Competencies in configuring telephony workloads for Teams implementations, including Direct Routing and Operator Connect. • Comprehensive knowledge of VoIP and SIP protocols, keen troubleshooting ability and working knowledge of the latest diagnostic tools, log analysis and scripting ability. • Preferred experience with Microsoft 365 Endpoint Manager, including MDM and MAM enrollment options for iOS, Android, and Windows endpoints. • Core understanding of Windows 10/11 policies and configurations, along with Autopilot and Policy based application deployment procedures. • Deep understanding of networking and Internet technologies fundamentals. • Experience in customer-facing roles with demonstrated capability in clearly presenting thoughts and ideas confidently to audiences of various sizes and technical knowledge levels. • Possess real passion for continuous learning, strong analytical skills, critical thinking, time management skills, and good judgement. • Solving problems at the experienced level in large network environments while working with multiple layers of customer engineering, network, and administrative staff. • Ability to work independently in a fast-paced environment where technology and customers' requirements can change regularly. • Demonstrated aptitude for providing extraordinary customer service in emotionally charged environments.

Benefits

• Medical Insurance with a PPO and HDHP plan option • Dental and Vision Insurance • 401(k) matching contributions • 15 days of PTO and 9 paid holidays • Wellness program

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