Implementation Specialist

October 9, 2024

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Logo of PocketHealth

PocketHealth

PocketHealth is a company that provides a service for patients to easily access, manage, and share their medical imaging records. Trusted by over 1,500,000 patients, PocketHealth offers lifetime storage and the ability to access records from over 800 hospitals and clinics. Their platform empowers individuals by giving them control over their healthcare journey, allowing them to better understand their health diagnoses and make informed decisions. The service is designed to be intuitive and accessible on any device, catering to multiple users such as doctors and specialists, thereby improving the coordination of care.

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Impact the future of healthcare by enabling hospitals and clinics across North America • Empower over a million patients to discover a better healthcare experience • Share imaging records digitally with patients, instantly and securely • Engage patients in their own care and take control of their care journey • Responsible for providing a best-in-class onboarding experience for healthcare providers • Primary point of contact, project manager and trainer during implementation of PocketHealth products

🎯 Requirements

• 1-3 years of relevant experience with project management and/or customer-facing experience, preferably in SaaS • Driver’s license, access to a vehicle, a passport and a passion for in-person interaction • Exceptional communication skills • Superior organizational skills; integrity and great follow-through on tasks • High emotional quotient; ability to set expectations with empathy • Experience working cross-functionally with Sales, Marketing, Technical and Product teams • Ability to see tasks through from start to finish

🏖️ Benefits

• Competitive salaries and benefits (stock options) • Four weeks of paid time off • Unlimited wellness days • Extended mental health coverage

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