Podium
Online Reviews • Reputation Management • Review Analytics • Customer Reviews • Small Business Reviews
Senior Software Engineer - VOIP
July 1
Podium
Online Reviews • Reputation Management • Review Analytics • Customer Reviews • Small Business Reviews
Description
• Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs. • Diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms. • Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers, ensuring high call quality and reliability. • Identify and resolve bottlenecks and performance issues within our VoIP infrastructure. Implement optimizations to enhance system efficiency and reduce latency. • Play a key role in system implementations, contributing your expertise and knowledge to ensure successful project outcomes.
Requirements
• 5+ years of hands-on programming experience with at least one modern language such as Java, Python, Go, or Elixir. • Expert Experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, FreeSwitch, or Kamailio. • Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms. • Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required. • 6+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. • Solid understanding of OSI model, firewalls, IP routing, IP switching, VLANS, and QOS/COS. • Hands-on experience with network monitoring, network diagnostics, and network analytics tools. • Proficient in packet capture utilities and identifying application issues at the packet level. • Experience in network, server, and application-status monitoring. • Strong knowledge of VOIP and telecommunication industry standards
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