PointClickCare
Electronic health records • EHR • EMR • long-term care • software
1001 - 5000
💰 Secondary Market on 2022-03
Solutions Analyst - Pharmacy
October 17
PointClickCare
Electronic health records • EHR • EMR • long-term care • software
1001 - 5000
💰 Secondary Market on 2022-03
Description
• Focus on customer experience while handling technical queries for healthcare software solutions. • Prioritize tasks to resolve customer problems independently or collaboratively. • Calmly troubleshoot simple to moderately complex system issues with customers. • Strong understanding of administrative tasks and workflows for long-term care and medical facilities.
Requirements
• Post secondary education required. • Experience supporting and trouble-shooting web-based software applications. • Preference for those with experience using diagnostic tools to help resolve customer issues.
Benefits
• Bonus or commission • Equity • Benefits
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