Customer Success Manager
November 5
🇬🇧 United Kingdom – Remote
💵 £60k - £80k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
Description
• Pragma supports healthy online communities with a backend game engine. • Seeking a Customer Success Manager to oversee relationships with valued customers. • Foster a seamless integration into customer development teams, enhancing partnership.
Requirements
• Exceptional communication skills to forge collaborative relationships with game studios, embodying a team-like approach. • Minimum of 2 years of experience in a Customer Success Manager or related role, preferably within the tech industry. • Proficiency in reading and understanding code, enabling you to grasp technical intricacies and effectively troubleshoot issues. • Strong problem-solving abilities and a knack for resolving technical challenges efficiently. • Excellent organizational skills and the ability to manage multiple projects and priorities effectively. • Demonstrated ability to empathize with customers' challenges and advocate for their needs within the organization.
Benefits
• A remote-first work environment with semi-annual in-person meetups • Competitive pay • 100% employer-paid medical, dental, vision coverage for primary policyholders; 80% employer-paid coverage for eligible dependents. • 401(k) retirement plan with company match • Flexible vacation • Remote friendly perks such as snacks delivered monthly • Paid parental and family care leaves • Long term and short term disability
Apply NowSimilar Jobs
October 15
Support startups in setting up equity structures and investments at Vestd.
September 17
Help SMEs with equity management as a Customer Success Associate.