Professional Services Engineer - Customer Operations

December 12, 2024

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Pragma Platform

Pragma Platform is a robust technology company providing a comprehensive backend solution for multiplayer and cross-platform gaming experiences. It offers services such as matchmaking, social connectivity, player and game data management, live operations, monetization, and telemetry. Pragma Platform is built for scalability and extensibility, enabling game developers to focus on creativity and high-quality game features while offloading complex backend operations. It partners with major tech companies like Amazon Web Services (AWS) and supports popular gaming consoles and development tools like PlayStation, Xbox, Unity, and Unreal. The platform facilitates fast iteration for online multiplayer games and integrates seamlessly with cloud services for efficient infrastructure management. Pragma Platform is recognized for enhancing game development through its flexible, scalable, and easy-to-use engine. It hosts events and communities to connect engineers and developers across the gaming industry.

๐Ÿ“‹ Description

About Pragma: Pragma is supporting healthy and vibrant online communities by creating a backend game engine. โ€ข About the Role: We are seeking a highly motivated and skilled Professional Services Engineer.

๐ŸŽฏ Requirements

Strong game development expertise โ€ข Excellent communication and interpersonal skills โ€ข Passion for problem-solving โ€ข Customer-centric approach โ€ข Adaptability and flexibility

๐Ÿ–๏ธ Benefits

A remote-first work environment with semi-annual in-person meetups โ€ข Competitive pay โ€ข 100% employer-paid medical, dental, vision coverage for primary policyholders; 80% employer-paid coverage for eligible dependents. โ€ข 401(k) retirement plan with company match โ€ข Flexible vacation โ€ข Remote friendly perks such as snacks delivered monthly โ€ข Paid parental and family care leaves โ€ข Long term and short term disability

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