Data Analyst

Yesterday

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Description

• The Data Analyst supports client business processes and operations activities to ensure on-time and high-quality deliverables. • Data Analyst combines best-in-class operational and analytic skills with strong problem-solving and communication abilities to projects, solving operational and analytical business problems. • You will collaborate with and work closely with Senior Data Analyst & Operations Delivery Lead to deliver operational items. • Ability to understand and clearly communicate client business issues, operating business rules, data, and standard operating procedures. • Understand, execute, and suggest improvements to pre-defined operational processes. • Implement process improvements in operational processes and strive to identify such opportunities working with Senior Data Analyst & Operations Delivery Lead. • Remaining current on new tools, techniques and working models to continually improve/enhance process and design for quick adoption. • Develop strong understanding of operational processes, data, tools & technology to effectively translate business to technology & vice versa. • Build subject matter expertise over a period of time and apply it to operational processes. • Apply quality checks and validations on all deliverables and report back results to the Operations Delivery Lead. • Execute defined operational models for our clients with standard operating procedures, quality assurance quality checks, governance criteria, roles and responsibilities and assist the Senior Data Analyst & Operations Delivery Lead to define newer more efficient models including detailed documentation. • Coordinate with multiple stakeholders (could be in different time-zone) of the operational process to ensure smooth delivery to client per pre-existing timelines. • Assist engineering team to implement new operational procedures and/or improvements to existing operational procedures by providing knowledge about operations and testing the modified procedures. • Testing new/updated operational procedures to ensure fidelity. • Coordinate multiple tasks to produce high-quality results. • Work on multiple client tasks, strengthening analytic, task management and communication skills. • Collaborate with internal PMG teams to provide all-round value to the firm. • Keep track of unplanned internal & client tasks stemming from operational projects. • Carry out secondary research as needed. • Investigate client questions related to operational deliveries, as needed.

Requirements

• Bachelor’s degree in computer science, Electronics/Communication, Electrical Engineering or related fields. • 1 – 2 years of experience using data mining languages/tools like SQL (for analysts). Exposure to stored procedures is a plus. Detail orientation, quality consciousness and operational mindset are key qualities expected. • Experience in Pharmaceuticals, Managed Markets Consulting or Analytics Consulting with broad based experience in, managed care, and/or analytics will be an advantage. • Experience having worked with people in different time-zones. • Experience leading the delivery of analytic results to the client (internal or external)

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