Project Manager

4 days ago

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health care • physician engagement • employee engagement • quality improvement • HCAHPS

1001 - 5000

Description

• Responsible for the coordination and completion of successful projects. • Owns all aspects of projects. • Sets deadlines, assigns responsibilities, monitors and drives progress of project. • Acts as single point of contact for the client throughout the project life-cycle. • Build deep relationships with Forsta’s Surveys customers. • Exemplify exceptional customer service skills by truly understanding customer requests and nurturing their accounts with the use of Forsta products. • Provides continual updates to management regarding status of projects & accounts. • Grow the business with existing customers. • Manage customer projects from start of finish including writing proposals, full project execution, and project invoicing. • Coordinate support from internal team and vendors. • Daily interaction with customers, vendors, and internal departments via phone and email. • Main point of contact for key accounts, providing solutions to support client needs in a timely manner, and driving the day-to-day business. • Immerses self in clients' business: understanding their challenges, objectives, external economic environment, industries; also knows their business model, how it is performing and what success looks like.

Requirements

• 3+ Years’ of Market Research project management experience • 4+ Years’ of project management experience • Experience working in the Panel Field Management or Advertising industry is a plus • Must be able to multi-task and effectively manage all responsibilities attached • Previous experience working with Forsta Surveys (Decipher) platform is a plus • Account/Project Management experience is a plus • Salesforce, Teamwork, Jira, Slack experience is a plus • Professional demeanor, excellent written, and oral communication skills • Demonstrated track record of success in outstanding customer service • Capable of developing/maintaining long-term business partnerships with clients

Benefits

• Competitive benefits package • Possible discretionary bonus or commission tied to results