Customer Service Specialist
November 13
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Description
• The Customer Service Specialist works under supervision in Patient Financial Services. • Handle a large volume of inbound and outbound calls related to self-pay follow up on accounts. • Assist patients with requests for information, complaints, and resolving issues. • Responsible for data analysis and interpretation throughout all functions of revenue cycle. • Knowledgeable of the entire Revenue Cycle and Epic. • Resolves billing concerns and addresses inquiries related to insurance concerns/matters. • Maintains a high level of poise and professionalism while dealing with patients.
Requirements
• High School diploma or equivalent OR post-high school diploma / highest degree earned • 2 years - Billing, bookkeeping, accounting
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