Customer Service Specialist

2 days ago

🇺🇸 United States – Remote

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Prisma Health

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

Description

• Performs tasks of moderate to difficult complexity relating to both hospital and physician accounts. • Handles a large volume of inbound calls. • Responsible for billing and follow-up of government payers and specialized accounts. • Resolves billing concerns, addresses inquiries related to insurance. • Communicates clearly and professionally in both oral and written communication. • Ensures all work is compliant with privacy, HIPAA, and regulatory requirements. • Answers all incoming calls from Prisma Health patients.

Requirements

• High School diploma or equivalent OR post-high school diploma / highest degree earned • 2 years - Billing, bookkeeping, accounting • Knowledgeable of the job functions required for various representative roles.