Customer Success Manager - Manufacturing

July 22

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Machine Learning • Digital IT Strategy • Big Data • Microsoft Solutions • Agile Transformation

201 - 500

Description

• The CSM is a key role responsible for maintaining and expanding relationships with clients. • Leverage strong communication skills and technical proficiency to meet client needs. • Manage multiple accounts and identify growth opportunities. • Provide tailored solutions to drive business growth. • Act as a visionary advocate for the client within the organization.

Requirements

• A bachelor’s degree in business, marketing, or a related field is typically required. • The candidate should have significant experience in the manufacturing industry. • The CSM should have 3-5 years working for technology companies serving the manufacturing industry. • The successful candidate should have experience working with OT devices, systems, and applications. • The CSM should have worked in a technical sales environment. • Exceptional verbal and written communication skills are crucial. • The candidate should have a strategic mindset. • Excellent customer service skills are essential. • Facilitate smooth onboarding processes for new clients. • The CSM should be able to identify problems and recommend effective solutions. • The candidate should be able to work effectively as part of a team. • The CSM should have strong time management skills.