Customer Support Specialist
May 10, 2023
Description
• Maintain good relationship between customers and the company. • Provide detailed information about the products and services offered. • Communicate effectively with the customers. • Listen to the customer and provide adequate solutions for their problem. • Achieve the sales targets productively. • Train the junior staff if required. • Keep the record of customers and follow-up with them on a timely basis.
Requirements
• Degree in Business Administration will be prefered • 2 years of experience in customer services. • Excellent verbal and written communication skills. • Familiar with CRM Software like Zoho, Hubspot and Salesforce. • Proficient in MS Office. • Quick decision making skills. • Excellent time management skills
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