Customer Support Specialist

May 10, 2023

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Logo of PROCAM INC.

PROCAM INC.

Security β€’ Fire Alarm β€’ Electrical β€’ Maintenance β€’ Lighting

Description

β€’ Maintain good relationship between customers and the company. β€’ Provide detailed information about the products and services offered. β€’ Communicate effectively with the customers. β€’ Listen to the customer and provide adequate solutions for their problem. β€’ Achieve the sales targets productively. β€’ Train the junior staff if required. β€’ Keep the record of customers and follow-up with them on a timely basis.

Requirements

β€’ Degree in Business Administration will be prefered β€’ 2 years of experience in customer services. β€’ Excellent verbal and written communication skills. β€’ Familiar with CRM Software like Zoho, Hubspot and Salesforce. β€’ Proficient in MS Office. β€’ Quick decision making skills. β€’ Excellent time management skills

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