Dynamics CRM Business Analyst

5 days ago

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Logo of Procentrix, LLC

Procentrix, LLC

Procentrix, LLC is a company focused on accelerating digital transformation by providing game-changing solutions to solve mission-critical challenges using secure, reliable, and proven technologies. They offer services including low-code modernization, cloud services, artificial intelligence, data analytics, application development, and mobile development. Procentrix has expertise in platforms such as Microsoft Azure, Amazon Web Services, and SharePoint, among others. Their client base includes various federal agencies and industries with experience in custom software, IT operations, and customer experience enhancement. Procentrix is committed to innovation, respect, and a culture of commitment, and has been recognized as a top workplace by the Washington Post.

Collaboration • Business Intelligence • SOA / Business Process Automation • Customer Relationship Management • Customer Solution Development

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 Private Equity Round on 2021-11

📋 Description

• The Power Platform Consultant / Business Analyst should have strong analytical skills focused on providing end user support and documenting systems. • The analyst will be responsible for working directly with the client to troubleshoot issues, provide user support and provide training. • They will be part of a team that handles system support and development efforts. • They will use their experience and knowledge of the Microsoft Power Platform to assess requirements and troubleshoot issues.

🎯 Requirements

• At least 7 years of relevant experience • Experience working under an Agile Scrum methodology • Experience writing user stories and acceptance criteria • Experience working in JIRA • Experience working on consulting engagements with direct customer facing interaction • Must be a US Citizen • Active federal government public trust clearance • Experience supporting solutions on Microsoft Dynamics / Power Platform • Active Federal Government Public Trust clearance

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