Business Analyst, Veeva CRM

March 21

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Slipstream IT

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Slipstream IT is a strategic partner specializing in redefining IT solutions for the life sciences sector. They offer a comprehensive range of services including IT strategy and consulting, cloud-based solutions, and IT support specifically tailored to healthcare and pharmaceutical companies. With a focus on streamlining IT management and enhancing compliance and quality, Slipstream provides expertise as a certified Veeva solutions provider, serving over 200 clients in the life sciences industry.

IT Outsourcing • Life Sciences IT • Veeva Implementation • Veeva Support

201 - 500 employees

Founded 2020

💊 Pharmaceuticals

📋 Description

• Gather, review, author and analyze business requirements and industry data, including KPIs and other key metrics. • Document design and system processes. • Own and develop relationships with partners, collaborating to optimize and enhance our integration. • Analyze data to draw business-relevant conclusions and in data visualization techniques and tools. • Partner with solution architects and team members to design the system. • Effectively communicate with and influence key stakeholders to support proposed strategies, process improvements and operational decisions. • Collaborate with project managers and cross-functional teams. • Partner with the business and other operations team leads to establish and ensure strategic alignment with the Veeva CRM Platform and long-term scalability. • Author user acceptance test scripts, write test summary reports, facilitate UAT, perform quality assurance and other validation documents as appropriate. • Manage daily project activities, schedule, scope, and change orders and budgets • Provide weekly status reports including project risks, mitigation strategies, assigned personnel and resolutions. • Perform day-to-day operational oversight of the Veeva CRM platform and integrations with other systems and resolve issues. • Coordinate, when necessary, with other IT teams and/or vendor support.

🎯 Requirements

• Experience with any Veeva CRM applications • Overall IT experience - 8+ Years • Veeva CRM Admin Experience - 5+ years • Certification in Veeva CRM Administration preferred • Good knowledge on the ITIL support processes • Proven analytical and problem-solving skills • Excellent verbal and written communication skills • Maintain professionalism and attend all required meetings

🏖️ Benefits

• 401k match • Comprehensive group health, dental, vision benefits • Life insurance/LTD • Discretionary PTO