Prominence Advisors
Prominence Advisors is a data enablement company that has been empowering health systems across the United States with self-service analytics since 2011. They integrate data from multiple sources in real-time, enabling large healthcare providers to maximize the value of their data. Prominence helps healthcare organizations leverage their data to make healthcare smarter, improve patient outcomes, reduce the cost of care, and increase operational efficiencies. Their solutions have saved clients millions of dollars and empowered healthcare leaders by building trust in their data through governed self-service analytics.
Epic Software Implementation • Business Intelligence • EMR Implementation • Healthcare Organizational Consolidation • Strategic Advisory Services
Customer Success Executive
December 6, 2024
Prominence Advisors
Prominence Advisors is a data enablement company that has been empowering health systems across the United States with self-service analytics since 2011. They integrate data from multiple sources in real-time, enabling large healthcare providers to maximize the value of their data. Prominence helps healthcare organizations leverage their data to make healthcare smarter, improve patient outcomes, reduce the cost of care, and increase operational efficiencies. Their solutions have saved clients millions of dollars and empowered healthcare leaders by building trust in their data through governed self-service analytics.
Epic Software Implementation • Business Intelligence • EMR Implementation • Healthcare Organizational Consolidation • Strategic Advisory Services
📋 Description
• Who We Are • Prominence is an award-winning data enablement firm revolutionizing healthcare. • We empower healthcare organizations to unlock the full potential of their data, driving improvements in patient care, operational efficiency, and financial outcomes. • Your Role • Make a profound impact on our customers’ success and our company’s growth. • As a Customer Success Executive, you will be the driving force behind customer satisfaction and post-sale revenue expansion. • You’ll navigate the complexities of project delivery, build and manage influential relationships with executive stakeholders, and craft innovative solutions to address emerging customer priorities. • You’ll become a trusted strategic advisor to our customers and consistently provide value through creative solutioning.
🎯 Requirements
• Extensive experience (10+ years) in customer success, account management, or a related field within the healthcare IT industry • Deep experience in delivering services to Healthcare Providers, preferably in a tech-enabled delivery methodology • Proven track record of managing executive relationships and driving revenue growth through strategic account management • Deep understanding of healthcare systems, data analytics, and Epic’s EHR • Exceptional problem-solving skills and the ability to develop creative solutions to complex challenges. • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers. • Strong organizational skills and the ability to manage multiple priorities and stakeholders.
🏖️ Benefits
• Competitive Salaried and Hybrid Compensation Plans • Health Care Plan (Medical, HSAs, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic, Voluntary & AD&D) • Dependent & Health Savings Accounts • Short Term & Long Term Disability • Paid Time Off (Vacation/Sick & Public Holidays) • Training & Development Fund • Technology Stipends (for Qualifying Roles) • Work From Home • Charitable Giving to Causes You Believe In
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