Customer Success - Mining Engineer

March 12

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51 - 200 employees

Founded 2005

🤝 B2B

🛍️ eCommerce

📋 Description

• Demonstrate a “Safety First” mindset • Oversee on-site implementation and operation of autonomous haulage systems at client mine sites worldwide • Collaborate with site management to integrate our autonomous technology into existing mining operations • Troubleshoot technical issues and optimize system performance in diverse mining environments • Develop and implement standard operating procedures for autonomous fleet deployment • Train client personnel on safe operation and maintenance of autonomous systems • Evaluate site conditions and develop customized implementation plans • Document deployment processes and contribute to continuous improvement initiatives • Serve as the technical liaison between our engineering team and mining clients • Monitor system performance and collect data for analysis and optimization • Manage operator schedules, testing schedules, policy adherence on site, etc. • Enforce MSHA compliance

🎯 Requirements

• Preferred: Bachelor’s Degree in Mining Engineering or related • Experience: 0-4 years in mining operations, preferably with exposure to autonomous systems • Experience managing a fleet of Heavy Machinery such as haul trucks • Safety-focused mindset and commitment to regulatory compliance, specifically relating to MSHA • Excellent problem-solving abilities and technical troubleshooting skills • Outstanding communication and relationship management capabilities • Willingness to travel extensively (80-90% travel required) to mining sites worldwide • Preferred Qualifications: Strong understanding of mining processes, equipment, and safety regulations • Experience with mining software applications and technologies • Experience with autonomous or semi-autonomous mining equipment • Knowledge of data analytics and performance optimization • Project management certification or experience • Multilingual capabilities • Technically inclined individuals preferred • Interest in autonomous technology • Self-starter who loves learning and seeks out opportunities for growth

🏖️ Benefits

• Per diem pay when traveling for work • Work in a fast-growing startup with growth opportunity • Work with a word-class team, on cutting-edge technology, with opportunity to affect massive change in the mining industry • 401(k) • Dental insurance • Health insurance • Unlimited paid time off