October 22
• About Prophecy • Prophecy is the data copilot company. • Fortune 500 enterprises rely on Prophecy Data Transformation Copilot. • Enabling data users to develop, deploy, and observe data pipelines. • Amazing opportunity to be an early engineer in a high-growth startup. • Working with dynamic engineers to solve complex problems. • Seeking A players to work with A players. • Part of a journey to revolutionize data engineering. • Troubleshoot and resolve complex customer issues related to the Prophecy IDE. • Assist with issues around third-party integrations. • Reproduce customer bugs in production and sandbox environments. • Set clear expectations with customers on next steps. • Provide best practices for solutions using Prophecy IDE. • Demonstrate ownership and coordinate with engineering. • Participate in documentation and knowledge articles creation. • Support customers via chat, email and video conference.
• 4+ years of experience troubleshooting and supporting B2B large enterprise applications • Advanced skills in Spark • Strong work experience in production issue resolution • You have built managed and maintained all aspects of ETL including development, bug fixing, monitoring and debugging of jobs • Expert in Spark architecture and experience with Databricks/Snowflake environment configuration and management • Experience with Git and CI/CD technologies • Technology experience in SQL, Databricks/ Hadoop/ Spark Experienced in a variety of tools and products including Snowflake, BigQuery, Azure, Hadoop, CDP etc. • You have experience of 'hands-on' technical support and escalation (through Incident, Change and Problem Management procedures) and ensure that SLAs are achieved, whilst also looking for ways to improve the day-to-day product delivery. • Excellent verbal and written communication skills in English • The ability to break down complex technical concepts and communicate them to stakeholders verbally and in writing • Have a creative attitude toward problem-solving • Entrepreneurial spirit, priding yourself on getting things done with a high level of quality • Strong desire to work in a not well-structured, fast-moving startup environment • Bachelors Degree in Computer Science or related
• Prophecy covers 99% of employee health insurance and 75% for dependents • Very competitive compensation • We offer $200 per month towards wellness, classes, gyms, massages, facials, and more! • Celebrate your birthday and anniversary with a day off! • Flexible PTO • Prophecy provides employees with a $500 professional development reimbursement every year • Company sponsored Long Term Disability and Life Insurance • FSA/HSA • Ability to have your fingerprint on an innovative platform • End-to-end ownership of your projects • And more!
Apply NowOctober 22
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